Shipping Policy

Shipping Policy

Introduction

Welcome to Shah Brothers Online! We are committed to delivering your orders accurately, in good condition, and on time. Please read our shipping policy carefully to understand the terms and conditions of our shipping process.

Shipping Locations

We currently offer shipping to the following locations:

All states within India.

International shipping to selected countries. Please contact our customer support for more details on international shipping.
Shipping Charges

Domestic Shipping: Shipping charges within India are calculated based on the weight and dimensions of the package, as well as the destination. The exact shipping cost will be displayed at the checkout before you complete your order.

International Shipping: For international orders, shipping charges are calculated based on the destination country, weight, and dimensions of the package. Additional customs duties and taxes may apply, which are the responsibility of the customer.

Shipping Methods

We offer the following shipping methods:

Standard Shipping: Delivered within 5-7 business days for domestic orders.

Express Shipping: Delivered within 2-3 business days for domestic orders.

International Shipping: Delivery time varies based on the destination country. Typically, international deliveries take 7-15 business days.

Order Processing Time

Orders are processed and shipped within 1-2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Customized or bulk orders may take additional time for processing. You will be informed about the estimated processing time at the time of order confirmation.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your shipment.

You can also track your order status by logging into your account on our website and visiting the "My Orders" section.
Delivery Time

Delivery times are estimated and not guaranteed. While we strive to meet the estimated delivery times, delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or logistical issues.

If your order has not arrived within the estimated delivery time, please contact our customer support team for assistance.
Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses.

Certain products may have shipping restrictions due to their size, weight, or destination. If your order is affected by such restrictions, we will inform you and provide alternative options.

Damaged or Lost Shipments

In the unlikely event that your shipment is damaged during transit, please contact our customer support within 48 hours of receiving the package. Provide us with your order number, a description of the damage, and photographs if possible.

If your shipment is lost in transit, please contact our customer support as soon as possible. We will investigate the issue and take appropriate action to resolve it.

Returns and Exchanges

Please refer to our Return and Exchange Policy for detailed information on returning or exchanging items.
Shipping charges for returns or exchanges are the responsibility of the customer, except in cases of defective or incorrect items.

Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to contact us:

Email: [shahbrothers462@gmail.com]

Phone: :[+91 8855065001+91 9423016657+91 9423790388]

Address: Opp. Neelkanth HSG Society, Near Kardile Niwas, B/H Vegetable Market, Ahmednagar - 414001

Thank you for shopping with Shah Brothers Online!